Question 1

How do I sign up for the loyalty program?

Accepted Answer

You can sign up for our loyalty program by creating an account on our website and opting into the program during the registration process. If you already have an account, simply log in and join the loyalty program from your account settings.

Question 2

What benefits do I get from joining the loyalty program?

Accepted Answer

By joining our loyalty program, you earn points with every purchase that can be redeemed for discounts on future orders. Members also receive exclusive offers, early access to new products, and special birthday discounts.

Question 3

How can I track my order?

Accepted Answer

Once your order has been shipped, you will receive an email confirmation with a tracking number. You can use this number to monitor the status of your shipment on the carrier's website.

Question 4

What is your return policy?

Accepted Answer

Due to the unique nature of our products, all sales are final. However, if you have any issues with your order, please contact us at cristle@cristleballscollections.com, and we will do our best to assist you. Customer satisfaction is our top priority.

Question 5

What are the shipping options available?

Accepted Answer

We offer standard shipping via USPS or UPS for a flat rate of $7.50. Orders over $75 qualify for free shipping. Currently, we only ship within the United States. Orders are processed and shipped within 2-3 business days, with additional time required during holidays.

Policies

How do I sign up for the loyalty program?

What benefits do I get from joining the loyalty program?

How can I track my order?

What is your return policy?

What are the shipping options available?